Tuesday, March 06, 2007

URLs from 3/6/07

XP machine reboots instead of shutting down
--One solution
--Another solution

Tuesday, February 13, 2007

URLs from 2/13/07

Biting woods for Apple come back to Haunt Dell

Changing Windows Sound Scheme to no sound for default

Opening an Apple Keyboard for cleaning
--Method 1
--Method 2

Mac Mini Video Problems with games (Warcraft,Civilization & Starcraft)
--Email Support Wowtech-AT-Blizzard.com or call 949-955-1382
--Blizzard.com
--Warcraft patch. Note: we don't know what it does!

How to use sound in MS DOS

Tuesday, February 06, 2007

URLs from 2/6/07

Moving your iTunes library to an external drive -- instructions for Mac and PC

iTunes for Windows Hot Tips

Apple Inc. (formerly Apple Computer) vs. Apple Corp. (the Beatles) -- lawsuit settled
--lowendmac.com
--news.yahoo.com

Computer donations -- see the Cincinnati Computer Coop

Digital Cameras -- Resolution; Optical & Interpolated

Stinger Removal of virus software for Windows

Macintosh Antivirus software
--Note that many Mac users do not feel the need to have antivrus software at this time. Others argue that it's better to be safe than sorry. We have both points of view on the Help Desk.

Tuesday, January 30, 2007

URLs from 1/30/07

Today is the official release day for the Windows Vista operating system.
--See Bryan Powell's recommendations on how to see if you're ready to upgrade
--Listener Ken in Dayton writes:
"Microsoft has a an excellent free download program to test your computer for Vista upgrade capability. It checks for hardware as well as bios and software drivers issues. I ran it on my computer and it found my computer had problems with several drivers and bios as well as my graphics card. As a result, I do not plan to upgrade. It is called Vista Readiness Assessment Tool."

Will Vista be a good platform for PC gaming?

--Here's a report (based on Nvidia cards only)

De-fragmenting hard drives produces an MMC error
--One possible fix

Friday, January 26, 2007

Windows Vista comes out Tuesday- will your applications be ready?

While gorging on Vista related information this past week, I found this following Wiki which shows software that is incompatible with Windows Vista. Click here to see the list.

A lot of standard applications people use on a daily basis already work, such as Office 2003 and also Adobe Acrobat Reader. However, a lot of other apps do not work, for example AdAware Personal, Spybot, and PC Anywhere. Still others are not technically certified for Vista but will still work, such as iTunes and Firefox.


Check out the list and see where you stand if you are buying a new PC soon or if you are buying Vista on Tuesday (January 30, 2007).

Thursday, January 25, 2007

URLs from 1/23/07

Which Speed DVD/CD Media to use?
--It doesn't hurt to buy discs rated faster than your drive will support (such as 16x in a in 8x drive), but you won't get the speed, and you'll pay more.
--For critical applications, burning at a slower speed may cause fewer problems for listeners.

Weather channel software comes up when computer starts up
--Could be related to using drive letters besides C:

Using a Mac Monitor on a PC; original monitor died, got a Mac monitor but it does not work either
-- It could be monitor settings. Start in safe mode. This would not use the monitor settings.
See Pchell.com.
--If it works in safe mode then you need to adjust the monitor settings and try re-booting.
--If the plugs do not match, then you might be able to buy an adapter, but they can be quite pricey.

Windows 98 only starts in safe mode and mouse does not work
--Try going into the BIOS
--Make sure you are using a PS2 style mouse

PC Win2K IE 6 email links opens Outlook Express. How can I change it to Eudora?
--Lockergnome.com
--Microsoft.com

I want a flat panel monitor for a Dell Desktop running Windows 98
--This should work but you may have to use the standard VGA driver

Can I use Parallels from an external Hard drive on my Intel Mac?

USA Today: Computers evolve with Vista in mind

Monday, January 22, 2007

URLs from 1/16/07

Flash Player problems: "could not find macromedia flash" error
--Uninstall and re-install Flash player
--If you are using a screensaver, read this article

CD-ROM not working sometimes

How to get the WMUB Podcasts

Macintosh Real Player Free version

Opinions on Windows OneCare
--Microsoft.com
--Windowsonecare.com

Wednesday, January 10, 2007

URLs from 1/9/07

Note to users: we had two live versions of the Help Desk on 1/9, at 9 am ET and 7 pm ET. For the evening show, Guy Moore and Wayne Stone were on live from MacWorld in San Francisco. Due to technical difficulties we're not able to cover as many topics this week as usual. But keep listening!

Multiple monitors on Windows XP

Tuesday, January 02, 2007

URLs from 1/2/07

Happy New Year from the Help Desk!

Lexmark printer won't print after system install
--Locate and install a new driver from Lexmark

Tuesday, December 19, 2006

URLs from 12/19/06

iPod won't turn on

How to edit, backup, and restore the Registry

Restore an iPod to factory settings - will wipe out all contents of iPod

System Restore not working
--Microsoft article
--Techguy.org forum

Nintendo Wii Controller Damage
--Wiidamage.com
--Digitaldisplacement.com
--Kotaku.com

McAfee spam filter causes problems with email (2 callers with identical problem)
--During the show the guys found references to message boards that recommended turning off the McAfee spam filter and filter through your email program.
--Listener Steven of Dublin, IN writes: "I have used anti-spam tools (other than McAfee) and may have seen the behavior your callers reported. Some of these tools pickup the mail from the server, remove spam and then behave as a POP server where my mail client can pickup the filtered mail. In the cases I have seen, the instructions on using the tool said to enter the mail server in the tool and configure my mail program to retrieve mail from 127.0.0.1." We have not independently verified this advice.
*UPDATE* from Steven 1/3/07: Check the following:
--Spampal.us
--Keir.net
--Techsoup.org

Tuesday, December 05, 2006

Tuesday, November 28, 2006

URLs from 11/28/06

MP3 Players:
--iPOD Shuffle
--Nike/iPod Information

iPod/MP3 Wireless headphones

Pioneer MT-01 home entertainment system

Olympus 720W digital camera

News:
--Chumby (hard to describe, it's a clock radio that uses wireless internet connections to fetch stuff from the web-- music, chat, photos, messages. Not yet available.)
--Airlines and Apple iPod Team up

Mac OS DMG Security Flaw

Comparing LCD to Plasma

How to find out information on a Macintosh Powerbook G4

Places to buy a used Macintosh
--Tips on buying a used Mac

Deleting cookies in Internet Explorer 7:

To delete a single cookie

--In Internet Explorer, click the Tools button, and then click Internet Options.
--On the General tab, in the Browsing history section, click Settings, and then click View files.
--Cookies will have the prefix Cookie: and usually contain the name of the website that saved it.
--Select the cookie you want to delete, and then, on the File menu, click Delete.

To delete all cookies
--In Internet Explorer, click the Tools button, and then click Internet Options.
--On the General tab, under Browsing history, click Delete.
--In the Delete Browsing History dialog box, click Delete cookies.
--When you are prompted to confirm that you want to delete cookies, click OK.
--Click Close, and then click OK.

Notes
--Some websites store your member name, password, or other information about you in a cookie. If you delete that cookie, you might need to re-enter your personal information the next time you visit the site.

Tuesday, November 21, 2006

Tuesday, November 14, 2006

URLs from 11/14/06

Resetting a BIOS password

Kaspersky Antivirus 6 review from CNET

Problem with Virtual Truck message at every restart
  • In some circumstances (believed to be associated with previous failed installations that did not run to normal completion), on every restart, Windows asks for:
  • Insert CDRom.
  • Please insert your CDRom with the Virtual Truck program. Looking for file: E:\INSTALLS\TERAETH\VTRUCK.EXE

  • The name of the file requested may differ in detail. Even after inserting the CD-ROM, the PC continues to make the same request on every restart. To repair this situation under Windows 98/ME:
  • * Click Start, click Run.
  • * Enter msconfig and click OK.
  • * Click tab Win.ini to bring it to the front.
  • * Click the [+] sign beside [windows] to expand this item.
  • * If you see an entry run= involving \vtagent\reboot.exe, then uncheck it.
  • * Click OK to exit the System Configuration Utility.

Tuesday, November 07, 2006

URLs from 11/7/06

Duplicate messages when downloading email from Outlook Express
--Mail Box Index is probably damaged; see
--Microsoft article
--Vicman.net

Macerena -- possible OS X Virus

Black Friday newspaper ads

Securely erase a hard drive
--mireth.com
--search VersionTracker

Test Trap spyware changed my desktop background
--It may be Active Desktop

URLs from 11/7/06

Duplicate messages when downloading email from Outlook Express
--Mail Box Index is probably damaged; see
--Microsoft article
--Vicman.net

Macerena -- possible OS X Virus

Black Friday newspaper ads

Securely erase a hard drive
--mireth.com
--search VersionTracker

Test Trap spyware changed my desktop background
--It may be Active Desktop