URLs from 12/18/07

Microsoft Help Menu not working

Quickbooks Mac Updater Deletes Desktop folder

Quicktime Bug fixed with Security Update
--Macsupport.ca
--Computerworld.co.nz

BBC Mac iPlayer Coming out Christmas

iPhone devil on Readers Digest January cover
--Macenstein.com
--Rd.com

Users Tank Fish Tank Speakers

Holiday Get A Mac ad

Top 10 Reasons that corporate IT will not support the iPhone

Using non-poscript Laserjet 2100 printer on OS X
--Forums.macosxhints.com
--Gimp-print.sourceforge.net

URLs from 12/11/07

Finding a missing Netscape address book:
--Note that the bookmarks file extension is .HTML
--Address book file extension is .MAB

Linksys disconnects and reconnects every 15 seconds
--Forums.wi-fiplanet.com
--Avsforum.com

iMac will not boot; stuck on blue screen
--KB.wisc.edu
--Docs.info.apple.com
--Macs.about.com
--Apple Genius Bar Reservations

CompUSA Closing additional stores after the holidays

Apple announces new stores to open in 2008

Linux interest group from Dayton MicroComputer Association (DMA)

URLs from 12/4/07

What to do with old computers?
1) Donating to worthy causes. Things to remember:
--not everyone can use what you discard. Check first.
--wipe all your personal data off the drive. We recommend reformatting (but see below).
--it will help to donate a machine with a working OS, so you may need to restore it.
--donate all disks with your computer.
2) Recycling
--The EPA has a site for recycling and donating (again, check first, as some info may be dated).
3) Specific local options
--Cincinnaticomputercooperative.org
--Ohio Technology Access Project

Migrating from older versions of Access (part of Office) to newer ones
--Technet2.microsoft.com
--Support.microsoft.com

Backdoor-G-1 error message (possible Trojan)
--Symantec.com
--Expertanswercenter.techtarget.com
--Derkeiler.com
--Pcreview.co.uk
--Symantec.com

iPods for NYPD Police Trainees

MP3 Players: Comparing iPod with the Zune

iPod & iPhone web sites

MacUpdate Promo

Smith Micro Virus Barrier Review

Filemaker 2007 Instant Web Publishing Guide

URLs from 11/27/07

Gift Guides for Techies
--Businessweek.com
--Findthatgiftforhim.com
--News14.com
--Macworld.com

Apple Stores have "gravitational pull"

Winmail problems:
--How to Prevent the Winmail.dat File from Being Sent to Internet Users
--How to read Winmail.dat files PC

Moving from PC to Mac

Internet Explorer has experienced an error and needs to close

Computer shuts off while using Skype

URLs from 11/20/07

HAL.dll errors
--Support.microsoft.com
--Compphix.com
--Kellys-korner-xp.com
--Shanegfowler.wordpress.com
--Extremetech.com
What is a HAL?
--Wikipedia

Troubleshooting Windows Protection Errors

Dell all in one 962 Error "communication not available"
--Dellcommunity.com
--Techarena.in

Serial to USB Adapter
--Radioshack.com
--Usbgear.com

Vista Boot Disk
--Vistahunt.com
--Bootdisk.com
--Msfn.org
Floppy
--Windowsbbs.com
CD
--Msfn.org

Windows automatic Updates
--Updatexp.com
--Support.microsoft.com

USB to IDE Hard drive adapter
--Insidecomputer.stores
--Newertech.com
--Directron.com

URLs from 11/13/07

Can't find power supply big enough for NVidia video card
--SLI Compliant Power Supply Units
--Xoxide.com

New Mac Ads posted on Apples Web site

Web site that tells you information about your IP address

ddeml.dll missing (download)

Video Active X Malware

Drivers for Lexmark Z515

Apple Mail.app error message while creating messages "the message could not be saved"
--Macosxhints.com
--Inertramblings.com

URLs from 11/6/07

Microsoft Office 2007 pPgrade information and pricing

Corrupt Normal.dot file in MS Word causing strange pages

Finding Word templates:
--The location to the template files is c:\documents and settings\current user\application data\microsoft\templates.
--To see this path, you must enable hidden folders:
--Double click “My Computer”
--Click tools and then folder options
--Click the view tab
--Uncheck the box that says “Hide hidden files and folders”

Trojan horse for Macintosh

iTunes 7.5 released

Google Phone Software Info

How to change the default font settings in Outlook 2003 & 2007

Changing default fonts in Outlook Express

Links from 10-30-2007

Office 2007 Beta File Converter for the Mac
--requires Mac OS X 10.4.8 and only supports Powerpoint and Word documents at this time

Blue Screen while installing Leopard (Mac OS X 10.5, new)

iTunes Crashing in Lepoard (Mac OS X 10.5, new)

Myeconlab.com not working on MacBook
--Based on their web site it looks like they must be using activx
--Possible solutions involving Boot Camp:
--lockergnome.com
--askdavetaylor.com

Microsoft Word formats: the new version of Word in Office saves documents in '.docx' format, which may not be readable by older versions of Office/Word in Macs.
--Beta Format Conversion from MicroSoft (for Mac; requires Mac OS X 10.4)
--use NeoOffice (for Mac)
--use OpenOffice (for Mac)

Minimize Button Not Working

Help cleaning up computer with Spyware
--microsoft.com
--networkworld.com
Ad-Aware Download
SpyBot Download

URLS from 10/23/07

Short Films on Tunes - The Tribe

Kaspersky Virus Protection-Reviews
--toptenreviews.com
--pcmag.com
--pcworld.com

Kaspersky Virus Protection-Download
--download.com
--fileforum.betanews.com

Facebook Run Time Error- Windows XP

WMUB Stream Not working in iTunes (Mac):
--Some people have reported success by sorting iTunes by song title
--We have now eliminated the opening message; clicking on "MP3" from the WMUB home page should jump straight to the stream. Or this:
--in iTunes, choose Advanced menu --> Open Stream
--Paste or type the following URL into the URL field and then click the "OK" button:
--http://pubint.ic.llnwd.net/stream/pubint_wmub
--This will also skip the two extra things that normally play before you get to the stream.

URLs from 10/16/07

New Mac OS Leopard will not run on G3 processor

Leopard pre sales (Mac)

Sell your dead iPod

iPhone trademark dispute in Canada

Tips for handling your Mag saf power adapter (Mac)
--CBC.ca
--Apple.com #1
--Apple.com #2

Microsoft Word Vulnerabilities (Mac & PC)

Runing chkdsk (PC)

URLs from 10/9/07

Apple Battery Update for 15 inch MacBook Pro
http://www.versiontracker.com/dyn/moreinfo/macosx/9463

Uses for dead iPods
http://macenstein.com/default/archives/797

Macinstein
http://www.macenstein.com/default/

Problems with installing Windows 2000 SP4
http://www.tech-archive.net/Archive/Win2000/microsoft.public.win2000.setup_u
pgrade/2004-08/0019.html
http://labmice.techtarget.com/ServicePacks/win2000sp4.htm

New iPod commercials
http://www.apple.com/iphone/ads/ad12/
http://www.macnn.com/articles/07/10/08/new.iphone.commercials/

Dayton Ohio Hackers Convention (Day-Con 2007)
http://www.day-con.com/
http://www.cleveland.com/newsflash/cleveland/index.ssf?/base/news-35/1191909
901303470.xml&storylist=cleveland#continue

URLs from 10/2/07

iTunes for Windows 2000

Sharing/collaborating on word processing files when not everyone has the same software. We discussed several options:
--Open Office free software
--Google's on-line word processing tool
--NeoOffice (Mac only) reads and writes Word files
--Creating pdf files readable (not writeable) on almost any computer. Part of Mac OSX; a Windows solution is Cute PDF Writer
--Use collaborative on-line software: Wiki and WriteBoard.com
--Options for reading MS Word files
--Office Live software

iPhone Human Interface Guidelines

New Version of Gimp

User email Steve Jobs about iMac problems and gets action

Amazon Music store

Belarc Advisor (profiles your system)

Dictionary of Computer terms

Com Port busy message:
--Versiontracker.com
--Virtualserialport.com
--Serial-port-communication.com
--Vicman.net

URLs from 9/25/07

MSN Messenger not accepting .MAC email accounts

Moving songs from iTunes to Windows Media Player

Wireless is working on some and not on others

Spybot anti-virus

'Windtunnel' fan noise in iMac G4

URLs from 9/18/07

iTunes 7.4.2

Getting a certificate error logging into Yahoo Mail via Firefox.

Video DVD won't work in iMac G5.
--Try booting from a system dvd to eliminate software as a problem
--Try logging in as a different user
--Apple.com

Windows External drive clicking after accidental power down while deleting files.
Probably turned off while writing to the directory. Try some recovery software like:
--VirtualLab by BinaryBiz
--Maxtor utility

Wireless does not work after re-format.
The wireless connection is probably missing the proper drivers. See:
--Support.microsoft.com

URLs from 9/11/07

Weird clock problems could be corrupt CMOS

History of email spam

Bayesian spam filtering

iPhone sim Unlocks phone in New Zealand

New iPods

Steve Jobs open letter about iPhone rebate

Spam information
--Dataparty
--Wired.com
--Securityfocus.com
--PCworld.com/article 1
--PCworld.com/article 2
--Radar.oreilly.com
--Puremagic.com

URLs from 9/4/07

Microphone issues in Vista:
--Recording quality is poor when you use a USB microphone on a Vista-based computer that has 4 GB of RAM or more
--Recording devices may not work if the devices have the same name in Windows Vista
--You may not hear any sound when you play back a recording that was recorded by using the Sound Recorder application in Windows Vista

URLs from 8/28/07

Secret Life of Steve Jobs

New Lego Kit "Young Woz and Jobs Playset" August 29th release

Slow access to another computer on a wireless network:
--try a speed test
--try war driving software to troubleshoot wireless connections

Resetting Windows XP Password

Clean Install of Windows XP

Adding Second monitor to new iMac

Pro Tools (audio editing software) will not run on my New Intel iMac
--Gearslutz.com
--Macrumors.com
--DigiDesign.com
--More DigiDesign.com

Dell Inspiron 5300e -- replaced mother board -- won't boot (gives 2 beeps)
--Bioscentral.com/beepcodes/
--Kropf.net
--Winforums.com
--Envytech.co.uk

URLs from 8/21/07

Free or cheap antivirus programs recommended by listeners:
--Avast
--AVG

PC World Anti-Virus Reviews

Entourage (Outlook) messages not showing up even though alert comes through:
--Sometimes the messages get moved automatically into the local inbox, not the Exchange inbox.
Click here for more info.

Refurbished iPhones on Apple Store

Mac or PC Rap Video

How to uninstall Norton Antivirus
--method 1
--method 2

Google earth -- does is cause a problem with sleeping Mac OS?

Netgear - Wirelessly printing to Netgear connected printer

URLs from 8/14/07

Should you use off-brand or refilled printer cartridges?
--On our 8/14/07 show, the statement was made that this is OK. Listeners Lee from Clayton and Bob from Centerville strongly dissent from this advice. Bob points out that Consumer Reports disagrees ("Cheap Inks Don't Pay" is the title of a section in their July 07 issue). Lee, who has serviced printers for 10 years, says:

It might be folly to replace a printer because it costs less to buy the replacement cartridges. It depends on the printer. Often the printer comes with starter cartridges. I have a friend who thinks he is saving by buying new printers. He is a good enough friend that I've never pointed out that the cartridges that come with that particular printer has about 1/4 the ink as the replacements.

The cost of a cartridge tells you nothing about the cost of printing. You need to know the cost/yield ratio of the cartridge. This information is available on line. I know that the Office Depot web site has the yields of all the ink and toner cartridges it sells in the product specifications of the product. There are other sources. Be aware that these data are based on industry standards of coverage and density. They should be used for comparison purposes only. However, I've found them to be very accurate and maybe a bit conservative.

One popular printer takes a black cartridge that costs $35 and has a yield of 200 pages. A competitor offers a similar machine that has a $20 cartridge with a 700 page yield.
Non-OEM cartridges will not void the warranty of your printer. However, if the cartridge damages your printer, furniture or carpet (not uncommon) that must be covered by the vendor of the third party cartridge. Check your vendor for their warranty. Quality and customer service of non-OEM cartridges varies widely.

Stores that sell both OEM and non-OEM cartridges make 3 to 4 times as much profit margin on the third party cartridges over the original manufacturer. They will push the non-OEM cartridges.

Canon and Epson printers are particularly susceptible to failure from use of third party ink and cartridges. Their print heads (jets) are built into the printer rather than the cartridge and if the ink clogs the heads you are pretty much dead in the water.

I simply tell my inquirers to not use anything but Canon cartridges in Canon printers. They have a 2 picoliter ink droplet rather than the 7-9 picoliter droplet of the competition. 100% of the Canon printers I've seen with clogged heads have owners who admit to using third party inks.

And last, I advise my subscribers, "Save money by buying your coffee at McDonald's rather than Starbuck's, buy day old bread and drive a Prius rather than a Hummer, but don't try to go cheap on ink."

Can't write to system root winnt:
--Download a boot disk from boot disk, and then fix it attribute back to read & write. See Bootdisk.com
--Or try the recovery console

Boot hard drive died trying to use second drive as boot drive
--Check jumpers settings for your hard drive

Update for Apple Airport Base Station

Skype for iPhone

How to change the drive letter of your boot drive

HP printers disapearing after reboot

Windows laptop will not hibernate
--Kellys-korner-xp.com
--Notebookreview.com/showthread.php?t=51083
--Shivaranjan.com

Dayton Microcomputer Association

URLs from 8/14/07

Hibernate and Sleep issues in Windows XP (tech support articles from Microsoft):

How to troubleshoot hibernation and standby issues in Windows XP

Unable to Use Power Management Features

Drive Letter Assignments:
How to change drive letter assignments in Windows XP (Microsoft Support)

Can't write to Windows system folder- what to do
Try bootdisk.com to get to the command prompt and run attrib command

Or try the recovery console

Boot drive issues:
How to change the letters of your boot drive
Information on hard drive jumper settings