the Help Desk Blog

Tuesday, June 24, 2008

URLs from 6/24/08

Printing a file list in Windows XP:
--http://www.ehow.com/how_2052302_print-file-list-windows-xp.html
CNet's review of options for this:
--http://www.download.com/3120-20_4-0.html?qt=directory+printing&licenseType=49&tag=dir.li

Review of on-line backup solutions
--http://arstechnica.com/reviews/other/online-backup-solutions-a-review.ars

Transmitting Mac audio from applications other than iTunes
--http://rogueamoeba.com/airfoil/

AutoRuns for Windows
--http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

Tuesday, June 17, 2008

URLs from 6/17/08

Removing the junk programs on a new computer
--http://www.snapfiles.com/get/pcdecrap.html

Internet Explorer Running slow once you are in web sites (this may be spyware-related):
--http://www.daniweb.com/forums/thread989.html

QuickTime 7.5 Upgraders Beware!
--http://support.apple.com/kb/HT1991
--http://www.macfixit.com/article.php?story=20080610101118572
--http://www.macfixit.com/article.php?story=20080613111839118
--http://www.digitalspy.co.uk/forums/showthread.php?t=689369

How to import email from Eudora to Apple Mail
--http://www.it.northwestern.edu/accounts/email/config/applemail/applemail-migrate.html

How to remove Windows XP SP3
--http://support.microsoft.com/kb/950249

Mac will not sleep
--http://support.apple.com/kb/HT1776
--http://forums.macrumors.com/showthread.php?t=266565
--http://forums.macrumors.com/showthread.php?t=372752
--http://forums.macrumors.com/showthread.php?t=274316
--http://discussions.apple.com/thread.jspa?threadID=1550990&tstart=0
--http://discussions.apple.com/thread.jspa?messageID=4146448

Tuesday, June 10, 2008

URLs from 6/10/08

Data protection for USB flash drives (thumb drives):
--Download.com

Help me get ants out of my computer!
--Ask.metafilter.com
--Slate.com
--Wuwf.blogspot.com
--Jillstanek.com #1
--Jillstanek.com #2
--Discussions.apple.com
--Macrumors.com
--Findarticles.com

New iPhone
--Popularmechanics.com
--Macrumors.com #1
--Macrumors.com #2

Apple 10.5.3 Update
--Support.apple.com

Global list view setting for all windows in Windows XP
--Prbcorp.com

Getting music from your Mac to a SanDisk Express MP3 player
--Versiontracker.com

Is .org only for nonprofit organizations?
--Definethat.com
--Faqs.org

Tuesday, June 03, 2008

URLs from 6/3/08

Mac help for new users:
--Mac 101
--Macfixit.com
--Macworld.com
--Maclife.com
--Macrumors.com
--Mactricksandtips.com
--Macinstruct.com
--Macassistant.com
--Macwindows.com

Audacity Audio Editing Software:
--Mac - Sourceforge.net
--PC - Sourceforge.net

Creating Audio Loops in Audacity:
--Jakeludington.com
--Audacity.sourceforge.net

Checking email from 2 places:
--Madcomm.com

Fax to Email Gateway:
--Support.gfi.com
--Emailaddresses.com

Photoshop 6.0 unexpectedly quitting on Intel Macintosh:
--Creativecow.net

How to repair permissions to maybe fix the Photoshop crashing:
--Iu.edu
--Thexlab.com
--Macworld.com

Tuesday, May 27, 2008

URls from 5/27/08

Lotus Symphony (free suite of Office-like software)

Windows version of phone dialing software:
--Download.com
--Phonedialerpro.com

Audio Program (music creations) for Windows 98
--Versiontracker.com
--Download.com

Service Pack 3 for Windows XP
--Lots of questions about this one. 2 major themes: HP computers with AMD processors will have problems. Look at HP.com for a solution. SP3, like SP2, can cause Norton antivirus to fail. A fix is available. If you fixed it for SP2, you'll be OK. SP3, unlike SP2, is not a critical update, but it's helpful.
--Should I Install Service Pack 3 for Windows XP?
--Problems with Norton Utilities
--Pcworld.com
--Pcadvisor.co.uk
--Pcpitstop.com

Protecting your web site
--Squidoo.com
--Washingtonpost.com
--Networkworld.com
--Net-security.org
--Palisade.plynt.com
--Loriswebs.com

Outlook Repair Tool

Apple's World Wide Develpers Conference sold out

Tuesday, May 20, 2008

URLs from 5/20/08

Microsoft Office 2008 for the Mac Service Pack 1

Information regarding "endless reboots" on AMD processor based HP computers after installing Windows XP service pack 3.
--HP's official fix for the endless reboot issue- download the utility here.

Sharing a Hard Drive over a Home Network
--Tech.yahoo.com
--Support.microsoft.com

Not booting after upgrade to Service Pack 3 for Windows XP
--Blogs.pcworld.com
--Support.microsoft.com
--Forums.microsoft.com
--Pchell.com

Bit Torrent audio streaming
--News.zdnet.co.uk
--Forums.pfir.org
--Gizmodo.com

Imac Slowing down?

Apple’s market share of PCs over $1,000 hits 66%

Tuesday, May 13, 2008

Ibrahim listens to the Help Desk in Saudi Arabia, via podcast. He emailed a question about a Shuttle PC and what kind of power supply and/or video cards it could support.
--a 300watt power supply is supported by his model (Shuttle SB61G2 V4) PC50 (SilentX 300W PSU)
--List of supported video cards
--Here is information about 400W and 450W power supplies -- but make sure you check if they are compatible with your machine

Internet Explorer only saves files as bitmaps
--Microsoft article #1
--Microsoft article #2

Dell 5150 Overheating and noise

Virus, trojan and spyware protection
--A listener recommends Anti-Malware from Malwarebytes.org. Here's one review, and here's another.
--Combofix
--Avast.com
--Remember: use as many anti-spyware programs as you want, but use only one anti-virus program. Keep all definitions up-to-date (update daily).

Apple - Blackberry
HBO distributed through iTunes Store
Run Comodore 64 stuff on your iPhone
Games for the iPhone

Tuesday, May 06, 2008

URLs from 5/6/08

AT&T / Yahoo settings for SSL.
--Many AT&T/Yahoo users report getting error messages from AT&T, but the problem won't get fixed.
--MacWorld article referenced in the show
--Answers.yahoo.com
--Uverseusers.com
--Forums.mozillazine.org
--Castlecops.com

Releasing and renewing IP Addresses in Windows (this works in XP and Vista)

How to repair Outlook folders
--Inbox Repair Tool
--Repair tool for Office 2000
--Repair tool for 2002, 2003, 2007

Hard drive data recovery
--Binarybiz.com

Apple 19 Billion money stockpile

Apple worth 4 Dells?

Mac OS X 10.5 Leopard Java Update

AT&T disconnects free iPhone wireless

Tuesday, April 29, 2008

URLs from 4/29/08

Windows XP Speech Recognition troubleshooting
--Windowshelp.microsoft.com
--Support.microsoft.com

Printing through a Hawking Print server model PS12U through a Dlink DI-624 router
--Macosxhints.com
--Cruzio.com
--Mac.com
--Faughnan.com
--More from Guy Moore: "I would test things connecting your computer directly to your modem. See if the problems all go away...if not then the problem is not in your router. If the problem does go away then we need to look at the router more closely. For the router, you would need to go into the web setup and look at the firmware version of the router. That would allow you to see if there is an upgrade available. I have had new routers with outdated firmware, since they may sit on the shelf for a long time.
--Forums.linksys.com
Another thought might be that DNS service is taking a long time. So when you first try to access anything on the site it takes forever. Once it finds the site it is faster.
--News.com
--Ask-leo.com
--You could try OpenDNS and see if it makes any difference."

RAID array for a photographer
--PCguide,com
--Granitedigital.com

New iMacs
--Insanely-great.com
--Apple.com

Boot camp update required SP3 for Windows XP

Tuesday, April 22, 2008

URLS from April 22, 2008

Easily show the contents of password fields

Reveal password hidden under asterisks

AVG free personal use antivirus program

Viewing picture previews in Windows XP:

Click the view menu, then select thumbnails

Did you feel the earthquake? Here is some information on the new Madrid Fault (not computer related).

Tuesday, April 15, 2008

URLs from 4/15/08

What cameras does iMovie support?

Can you put your keyboard in a dishwasher to clean it?

Backing up Macs to external drives
--Carbon Copy Cloner and other solutions at Mike Bombich's useful site
--Apple's advice
--All the Mac users on the show endorse upgrading to Leopard (OS X 10.5) and using Time Machine to back up on an external FireWire drive. Piece of cake.

Problems with Time Sync in Windows Vista
--Howtogeek.com
--Techguy.org
--Akadia.com
--Tutorials-win.com
--Greghughes.net
More from Wayne Stone:

I had the same problem and did a Google search and found the solution. It turns out the Windows default time servers don't seem to work for a lot of folks. The U.S. Navy runs one that does seem to work for everyone. To solve the problem:

Choose Start, Run, type regedit and hit ENTER (to edit the registry).
Navigate to:
[HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/DateTime/Servers]

Right click on the first line and choose "Modify" and change the data element to 1.
(This will select the first time provider on your list as the default provider).
Right click on the second line, choose "Modify" and change the data element to:

tick.usno.navy.mil

The backup server for tick.usno.navy.mil is tock.usno.navy.mil. These are the servers I use.

You can add more time servers if you wish, for example:

"2"="time-a.nist.gov"
"3"="time-b.nist.gov"
"4"="128.105.37.11"
"5"="europe.pool.ntp.org"
"6"="clock.isc.org"
"7"="north-america.pool.ntp.org"
"8"="time.windows.com"
"9"="time.nist.gov"

Closing the registry editor will automatically save your changes.
Open the Date and Time Properties/Internet time and scroll down the new list.