Tuesday, December 30, 2008

URLs from 12/30/08

ATT Cuts Refurb iPhone cost

Acer Laptop not running

Selecting items in Windows Vista

Converting data from Palm

Converting from Windows

Windows build 6001 "this copy of windows is not genuine"

Organizing Digital Photos

URLs from 12/23/08

Ambrosia Games

Steve Jobs

Google Mail Video Chat

Web Cam Reviews

pkjobs.exe error when shutting down


Norton Utilities Mac Don't use on recent systems

Tuesday, December 16, 2008

URLs from 12/16/08

Computer won't boot from hard drive or CD:
--Try booting with the windows CDROM. Type 'r' when it prompts you to.
--Then at console c: prompt type: chkdsk C: /p/r
--Once this is done then type this: fixboot C:
How to use Chkdsk (Windows)

Mac OS X 10.5.6 update

Safari's Email Phishing

Dban - secure disk erasing ( Windows)

Windows Xp Migration Utilities

Virtual PC for Windows

Firefox 3 (alternative browser to Internet Explorer)

Blue Screen

WIFi on Delta flights

Fixing slow computers

Tuesday, December 09, 2008

URLs from 12/10/08

Phishing and deceptive web sites

Powerbook G4 gray-blue screen or Apple when booting

Plan to donate computers at the holiday season?
--Note: Wipe the hard drive before donation
--Include your OS disk with donated computer

Firefox 3.0 Trouble shooting

Tuesday, November 25, 2008

URLs from 11/25/08

Webcam reviews
Video conferencing from Iraq:

Managing Mac Labs

Content Advisor was the source for a number of comments. Many online users report problems with warnings from this, which if legitimate is part of Internet Explorer. Messages that appear to be from Content Advisor asking for your password could be legitimate, or they could be viruses or spyware. Use caution in giving away passwords.
--Content advisory password hack (CAUTION: not for the faint of heart)

Optimizing your Macintosh Hard drive

Tuesday, November 18, 2008

URLs from 11/18/08

Wii trainer program

USB 3.0 Spec Finalized

Keyloggers (surreptitious recording of keystrokes)

Should I turn my computer off when I am not using it?

Device Driver Error Message Is Generated When the Computer Enters Standby or Hibernate Mode

Outlook: using POP to read Gmail
Update: listener Joe B. sent this email after the show:
"gmail does NOT follow proper POP3. This is what threw your guy -- the 2 crucial things are you cannot tell gmail to delete a message, you cannot read a message after you have already read it. Hence, he got it to "work once" and not again. I don't know why they do this but it is crazy. I use 1 program for my daily email and a 2nd completely separate one to collect the email from time to time -- this has saved me when Outlook Express did things like delete all messages.
"IMap does work properly, however, with gmail - the cool thing is that it leaves the email on the server unless you delete it so you can get it from your laptop then go to the office and still get it from your desktop, etc. (Like webmail for those who insist that webmail is good for that, except that, it arrives at my desktop along with my POP3 - about 2 dozen accounts -- I can't imagine having to log into 5 webmail accounts just to collect my email -- not a fan of usually much slower, loaded with ads, commands all different webmail.)"

Tuesday, October 21, 2008

URLs from 10/21/08

Configuring iPod Touch for Miami MU-WIRELESS, Email, Contacts & Calendar
--Configuring iPod touch to use MU-Wireless
--Miami iPhone configuration utility, may work on iPod Touch

Searching for files on OS X using Spotlight

Playing WMV files on the Mac
--QuickTime Download

Stuffit Expander

Windows Media Player for Mac

Downloading Flash Player for FireFox & Other Browsers

Malware Removal Guide from Gem State Computers


Safari (nsurl Error domain:-1011)

Apple Announces new MacBook & MacBook Pro

Tuesday, September 30, 2008

URLs from 9/30/08

Comparing hard drive reliability
--Hard drive reliability survey at the top of the screen (you must register)

Compressing videos to several formats by dropping it into a folder
--Folder Actions (Mac)

--QuickTime Pro
--H264 Scalable Video Format

Windows XP Service Pack 3 and AMD processor (beware!)
--Error opening Powerpoint Documents after SP3 Error Message
"You are attempting to open a file type that is blocked by your registry
policy setting"

Video Players/Converters Recommended by listeners

iPhone App store

Waikiki Apple Store Opening

Definition of Nanometer

Sensing Earthquakes with your Mac

Tuesday, September 09, 2008

URLs from 9/9/08

NOTE: Podcasts for the Help Desk 9/2/08 and 9/9/08 are not currently available because of the WMUB Fall Member Drive. Please make a pledge of support on our secure server.

Kane Kramer, inventor of the iPod in 1979


Network attached Storage

MobileMe (formerly .Mac) for PC

What's inside an iPhone?

Antivirus 2008 -- Beware of this dangerous malware!
--Removing Antivirus 2008

Acer MicroPhone will not turn off

Tuesday, September 02, 2008

URLs from 9/2/08

NOTE: Podcasts for the Help Desk 9/2/08 and 9/9/08 not currently available because of the WMUB Fall Member Drive. Please make a pledge of support on our secure server.

RSS feeds article from CNet.com

iPhone reach .48% of web browsing

iPhone Update 2.02 helps with dropped calls and reception issues

Solver re-released for the Mac

New Chrome web browser from Google

Vista wireless networking troubleshooting

EFI Boot ROM or SMC firmware - Installation for Mac

PC Magazine RSS Feed

How to keep email on two computers synchronized
--IMAP - Internet Mail Access Protocols
--POP - Post Office Protocol
--Gmail imap settings
--Yahoo imap settings
--MSN iMap Settings

MobilMe - Features

Tuesday, August 12, 2008

URLs from 8/12/08

How to open Office 2007 & 2008 documents (.docx)

Starting Mac OS X in Safe Mode

Safari included with iTunes Update

Video Conferencing with Mac & Windows

msmpeng.exe causing DVD playback performance issues
More about this:
--Run Windows Defender from the Start menu.
--Click on Tools then Options.
--Scroll down to Advanced Options.
--Where it says "Do not scan these files or locations" click on the Add button.
--Browse to the folder where Windows Defender is installed (c:\program files\windows installer) and click OK.
--The path c:\program files\windows installer should now be shown in the field.
--Click on the Save button.
--That's it.

iPhone software sales take off

Net Nanny released for the Mac

Mac Sales Surge in Education

MobileMe Status

Tuesday, July 29, 2008

URLs from 7/29/08

Eudora not working for Miami U. clients
--'Fraid you're out of luck. Here is an excerpt from a document sent by Miami IT:
"CCS [of IT] applied a roll-up patch set to the Exchange system a week ago. Since then we have discovered that Eudora will no longer work using these protocols with exchange. We may have to live with this outcome.

"There were a couple of instances where we had heard that Apple Mail was having a problem with IMAP (SSL) and POP (SSL), however two reports is pretty inconclusive."
Windows Update not working
Listener Shawna from UD offers this advice: Go to
In summary:
Go to Start - Run
Type regsvr32 wups2.dll
This will allow updates to work again following the install of XP SP3

iBook powering off on its own: try resetting power management

Turning off your Apple Infared port

Modem on testing in Vista

Mac G5 locks up and fan runs at high speed

New Apple Store in Liverpool opens

Tuesday, July 15, 2008

URLs from 7/15/08

Menu bar not present in Internet Explorer 7
--Click Tools, then check the item that says "menu bar." The menu bar is hidden by default in Internet Explorer 7.

Computer Recycling Events:
Apple Sells 1 Million iPhones the first weekend

Mobile Me Tips

iPhone Apps Line Cutting

Wednesday, July 09, 2008

Tuesday, June 10, 2008

URLs from 6/10/08

Data protection for USB flash drives (thumb drives):

Help me get ants out of my computer!
--Jillstanek.com #1
--Jillstanek.com #2

New iPhone
--Macrumors.com #1
--Macrumors.com #2

Apple 10.5.3 Update

Global list view setting for all windows in Windows XP

Getting music from your Mac to a SanDisk Express MP3 player

Is .org only for nonprofit organizations?

Tuesday, June 03, 2008

URLs from 6/3/08

Mac help for new users:
--Mac 101

Audacity Audio Editing Software:
--Mac - Sourceforge.net
--PC - Sourceforge.net

Creating Audio Loops in Audacity:

Checking email from 2 places:

Fax to Email Gateway:

Photoshop 6.0 unexpectedly quitting on Intel Macintosh:

How to repair permissions to maybe fix the Photoshop crashing:

Tuesday, May 27, 2008

URls from 5/27/08

Lotus Symphony (free suite of Office-like software)

Windows version of phone dialing software:

Audio Program (music creations) for Windows 98

Service Pack 3 for Windows XP
--Lots of questions about this one. 2 major themes: HP computers with AMD processors will have problems. Look at HP.com for a solution. SP3, like SP2, can cause Norton antivirus to fail. A fix is available. If you fixed it for SP2, you'll be OK. SP3, unlike SP2, is not a critical update, but it's helpful.
--Should I Install Service Pack 3 for Windows XP?
--Problems with Norton Utilities

Protecting your web site

Outlook Repair Tool

Apple's World Wide Develpers Conference sold out

Tuesday, May 13, 2008

URLs from 5/13/08

Ibrahim listens to the Help Desk in Saudi Arabia, via podcast. He emailed a question about a Shuttle PC and what kind of power supply and/or video cards it could support.
--a 300watt power supply is supported by his model (Shuttle SB61G2 V4) PC50 (SilentX 300W PSU)
--List of supported video cards
--Here is information about 400W and 450W power supplies -- but make sure you check if they are compatible with your machine

Internet Explorer only saves files as bitmaps
--Microsoft article #1
--Microsoft article #2

Dell 5150 Overheating and noise

Virus, trojan and spyware protection
--A listener recommends Anti-Malware from Malwarebytes.org. Here's one review, and here's another.
--Remember: use as many anti-spyware programs as you want, but use only one anti-virus program. Keep all definitions up-to-date (update daily).

Apple - Blackberry
HBO distributed through iTunes Store
Run Comodore 64 stuff on your iPhone
Games for the iPhone

Tuesday, April 29, 2008

URLs from 4/29/08

Windows XP Speech Recognition troubleshooting

Printing through a Hawking Print server model PS12U through a Dlink DI-624 router
--More from Guy Moore: "I would test things connecting your computer directly to your modem. See if the problems all go away...if not then the problem is not in your router. If the problem does go away then we need to look at the router more closely. For the router, you would need to go into the web setup and look at the firmware version of the router. That would allow you to see if there is an upgrade available. I have had new routers with outdated firmware, since they may sit on the shelf for a long time.
Another thought might be that DNS service is taking a long time. So when you first try to access anything on the site it takes forever. Once it finds the site it is faster.
--You could try OpenDNS and see if it makes any difference."

RAID array for a photographer

New iMacs

Boot camp update required SP3 for Windows XP

Tuesday, April 15, 2008

URLs from 4/15/08

What cameras does iMovie support?

Can you put your keyboard in a dishwasher to clean it?

Backing up Macs to external drives
--Carbon Copy Cloner and other solutions at Mike Bombich's useful site
--Apple's advice
--All the Mac users on the show endorse upgrading to Leopard (OS X 10.5) and using Time Machine to back up on an external FireWire drive. Piece of cake.

Problems with Time Sync in Windows Vista
More from Wayne Stone:
I had the same problem and did a Google search and found the solution. It turns out the Windows default time servers don't seem to work for a lot of folks. The U.S. Navy runs one that does seem to work for everyone. To solve the problem:

Choose Start, Run, type regedit and hit ENTER (to edit the registry).
Navigate to:

Right click on the first line and choose "Modify" and change the data element to 1.
(This will select the first time provider on your list as the default provider).
Right click on the second line, choose "Modify" and change the data element to:


The backup server for tick.usno.navy.mil is tock.usno.navy.mil. These are the servers I use.

You can add more time servers if you wish, for example:


Closing the registry editor will automatically save your changes.
Open the Date and Time Properties/Internet time and scroll down the new list.
Hooking up computer to TV in media room
--Apple TV

New iPhone Firmware update allows saving of pictures

iPhone Safari tops mobile browser

Open Mac?

Adobe releases new media player called AMP

Tuesday, April 08, 2008

Tuesday, March 18, 2008

URLs from 3/18/08

Removing a misspelled word from Word's dictionary

Tuesday, March 04, 2008

URLs from 3/4/08

Free PDF writers

Ten places not to use your iPod (humorous)

iPod lightning strike

Pacemaker interference

HD TV Converter boxes -- $40 coupons from the Feds for analog TV sets on antennas

Using 2 network cards one for local device the other for the internet

Kodak Easy Share pictures lost; try file recovery software

Tuesday, February 26, 2008

Tuesday, January 29, 2008

URLs from 1/29/08

Mac Office 2008 Permissions problem

Windows 98 drivers:

Office 2007 document viewer for Office 2003

SATA drive not recognized

Preparing images for email using a Mac:
--Graphic converter (multifunction shareware)
--From iPhoto, select email photo option -- lets you resize the image you send

Tuesday, January 15, 2008